You can always pay safely and easily with Visa, MasterCard, Amex and PayPal. Norwegian customers can also choose to use Klarna checkout and Vipps.
We are happy to wrap your gift free of charge so you can sit back and relax until the gift is delivered. You can easily choose “Free gift wrap” under the product in your shopping cart.
If your order has not been processed/packed we can cancel it, please send an email immediately to firstname.lastname@example.org or chat with us. If the order has been shipped we will not be able to cancel it. Further, we cannot make changes to any orders once they have been placed. Please check that the item(s) in your cart are correct before ordering.
There is no guarantee that we are able to change your shipping address. Please contact email@example.com as soon as possible. Note that if the order has been shipped you will need to get in touch with the delivery service. If you cannot find your tracking number we are here to help.
Yes! The option is currently not available at checkout, but if you contact us through chat or email we are happy to arrange a pick up.
There might be some delays with deliveries due to the COVID-19 virus.
Please follow the link to the UPS website for delivery updates in your country and note that the list will be updated daily.
Pick up is available at our store in Bygdøy Allé 7, 0257 Oslo. Mon-Fri 10am – 4pm CET
This option is available at checkout if the item is in stock. The service is free. You will get a text message notifying that the order is ready for pick up within 24 hours from your purchase.
No additional taxes will apply when you checkout. You will not have to pay these fees separately when your order arrives as we cover it all!
We ship worldwide!
We ship from our office at Bygdøy Allé 7, 0257 Oslo, Norway.
We ship our international orders with UPS and Norwegian orders with Bring. You can find the tracking number in the shipping confirmation mail. If you cannot find your tracking number, you can always contact us through chat or send an email to firstname.lastname@example.org
No matter how much we hope you love our products, we know that there can be many reasons to return something bought online. You may return any products you have ordered from our online shop within 14 days from receipt of delivery, free of charge. We love to hear from you, so if there is anything on your heart in regards to the product(s) please let us know.
Note: All orders placed on calajade.com can also be returned physically in our store at Bygdøy Alle 7, 0257 Oslo, Norway
All our leather products will stay with you for a long time due to the high quality leather. But it’s always a good idea to take care of it.
- For care, rub the leather gently with a leather conditioner to fade the marks the leather might get. It’s best to do this on a regular basis as it will protect and keep it moist and clean longer. It is always a good idea to use waterproofing spray made for leather.
Other tips and tricks:
- To clean, use a damp cloth and gently remove stains or dirt. If the product is made out of suede or nubuck leather it should be treated carefully. Use a brush and use care products specifically made for nubuck and suede.
- Dry the product naturally if it gets wet.
- Protect the leather from direct light, heat and coloured garments.
PS: Please don´t leave me hanging.
If a product is sold out, there is still a chance it will come back! Go to the product page and write your email in the notify me field. We will contact you when it comes back.
You can contact us through our contact page or chat! We will be happy to talk to you.